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Frequently Asked Questions

Website Optimization Overview

1. What is website conversion rate?

2. What is website optimization?

3. What is multivariate optimization?

4. What are the costs and what are the benefits?

5. Will it affect my Search Engine ranking?

6. Will it affect my web analytics solution?

7. How often I should optimize?

8. What is an “average” conversion rate?

About Hiconversion

1. What is Hiconversion?

2. Who is your ideal customer?

3. What is the Hiconversion difference?

4. What is the business case for Hiconversion?

5. What can the “free” version do for me?

6. How do I start using Hiconversion?

7. What if I forget my password?

8. What can I do with Hiconversion?

About Implementation

1. What are the system requirements?

2. Do I have to download and install
any software?

3. Does my IT department need to be involved?

4. How long does it take to get an optimization
experiment up and running?

5. Who develops variations?

6. How many experiments I can run at one time?

7. How quickly will I see results?

8. Will I need marketing and creative help?

Technically Speaking

1. Do I need access to the website source code?

2. Do I need admin access to our web server?

3. What web programming languages do you support?

4. How do you deliver variable page combinations?

5. What happens if Hiconversion is unavailable?

6. How many page sections can be tested at the same time?

Free Trial and Free Use

1. How does the free trial work?

2. Why do I need to enter my credit card information to begin the free trial?

3. How do I cancel my free trial?

Purchasing Hiconversion

1. How much does Hiconversion cost?

2. What does my subscription include?

3. How do I cancel my subscription?

Billing

1. Why did I get billed?

2. How do I change my plan?

3. How can I review the billing information on
my account

4. Will I get a receipt for my purchase?

5. Who do I contact if I have a billing question?

  • Thanks for your useful info, I think it's a good topic
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